Frequently Asked Questions

Everything you need to know about booking a wine travel experience, our services, and how we work. Can't find your answer? Get in touch and we'll be happy to help.

Booking & Planning

Wine Tourism Experience

Flights & Transportation

Travel Insurance

Exchange Programs

Payments & Logistics

Still Have Questions?

Our team is here to help. Reach out and we'll get back to you within 24 hours with a detailed answer.

Frequently Asked Questions

Booking & Planning

How far in advance should I book a wine trip?

Can I customize a pre-designed program?

What is the typical group size?

What's included in the trip price?

What is your cancellation policy?

Wine Tourism Experience

Do I need to be a wine expert to enjoy these trips?

What kind of wine estates do you visit?

Can I ship wine home after purchases?

What about dietary requirements and food allergies?

Flights & Transportation

Do you book flights as part of the package?

How do transfers work during the trip?

Travel Insurance

Do I need travel insurance for my wine trip?

What makes your insurance different from standard travel insurance?

Exchange Programs

What qualifications do I need for an exchange program?

Is housing provided during exchange programs?

Do you help with visa requirements?

Payments & Logistics

What payment methods do you accept?

What currencies do you quote in?

Do you have a loyalty or referral program?

Still Have Questions?